Overview
Have you ever been in a situation at work where you want to be more assertive but don’t know how to? 90 minute brain booster session will help you feel more confident and prepare you for situations where you need to be more assertive.
The word NO is not often used in the workplace much because people fear this will upset their relationship with colleagues and managers. In this session people will understand how to maintain a clear and assertive approach whilst still maintaining a good working relationship.
Designed for:
Anyone can attend this course
How will the course benefit you?
1. Identify –Being able to identify when to be assertive in any difficult situation
2. Understand – Knowing what to say when you want, confidently and assertively using the correct language.
3. Practise/strategy – Taking control from other request of you
4. Build bridge to the future – Confidently deal with difficult situations with co- workers whilst still maintaining good working relationships.
5. Return on investment – As a person you will feel more confident.

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