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Posts Tagged ‘rapport’

12 Lessons to Good First Impressions

Tuesday, April 22nd, 2008

Published by Niall Devitt, Btb Business Training

Within the first few seconds of any encounter you are evaluated by the prospect. Your appearance, demeanour and body language all contribute to quickly create a first impression. This judgement happens primarily on a subconscious level and once made is extremely difficult to reverse. The prospect’s subconscious is asking the question “can I trust this person”. Follow these twelve key lessons and learn to influence this judgement in a positive way helping you to make a great first impression.

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Building Rapport the Easy Way

Monday, March 10th, 2008

Published by Niall Devitt, Btb Business Training

In this post I will be dealing with how to effectively rapport build with a new prospect. I will also be looking at some traditional rapport building techniques and why they might in fact be damaging your overall sales approach. I am not going to be dealing with body language and subconscious communication techniques which I will look at in a later post.

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