Coaching and Mentoring Skills
Empower your team through high-impact professional support. This course explores the critical differentiation between coaching and mentoring, guiding you through the essential stages of the journey and the practical application of the G.R.O.W. model to unlock lasting performance.
Duration
2 Days
Max Numbers
9 Attendees
What You'll Learn
Distinguish between coaching, mentoring and other professional support roles.
Master the GROW model to facilitate high-impact performance improvements.
Enhance active listening efficiency using the five levels of listening techniques.
Utilise advanced questioning styles to unlock individual potential.
Deliver constructive feedback that motivates individuals and drives performance.
Understand the critical importance of coaching contracts and professional boundaries.
Course Outline
Differentiation & Foundations
- Defining coaching and mentoring in a corporate context
- Key differentiation between coaching and mentoring applications
- Understanding when to use each approach
- The business impact of effective development skills
Stages in Coaching
- The 5 distinct stages of a successful coaching journey
- Structuring the opening and setting the agenda
- Establishing trust and rapport with the coachee
- Creating a safe professional environment
The G.R.O.W. Model
- Full breakdown of Goal, Reality, Options, and Way Forward
- Practical application and session flow using G.R.O.W
- Setting S.M.A.R.T. performance outcomes
- Overcoming obstacles and maintaining momentum
Communication Skills
- Core competence in active listening and presence
- Effective questioning techniques: Open, probing, and hypotheticals
- Reframing skills and mirroring for rapport
- Non-verbal communication awareness
Feedback & Performance
- Principles of constructive and motivational feedback
- Using established feedback models in coaching sessions
- Encouraging coachee self-reflection and accountability
- Managing challenging emotions during performance talks
Practice & Skills Application
- Participative exercises and coaching skills practice
- Observation and peer feedback loops
- Developing a personal coaching action plan
- Ongoing development and coaching logs
Contact us to discuss how this outline can be tailored further for your specific team needs.
Who This Course Is For
This coaching and mentoring training is specifically designed for team leaders and managers seeking to enhance their interpersonal impact.
Whether you are facilitating career growth or improving day-to-day productivity, this session provides the skills to implement the G.R.O.W model and master the stages of coaching to drive sustainable team success.
