Negotiation Skills
Master the art of principled negotiation to achieve win-win outcomes.
This intensive 1-day course equips you with the tools to handle complex dialogues and drive lasting impact.
Win-Win Strategies
Learn to balance empathy and assertion to reach agreements that satisfy all parties while maintaining high-value client relationships.
What You'll Learn
Practical application is at the heart of our 1-day Negotiation Skills programme.
These core skill sets are developed through intensive live session exercises.
Influence Tactics
Master the psychological drivers in negotiation. Identify non-verbal cues and use advanced communication to influence outcomes effectively.
Effective Closing
Develop robust techniques to close negotiations with confidence and create tangible action plans for professional implementation.
Course Curriculum: Negotiation Skills
Duration: 1 Day Intensive Workshop
01
Understanding Negotiation Dynamics
Defining principled negotiation, exploring psychological mentalities (Win-Win vs. Win-Lose), and understanding the core 4-stage model for successful outcomes.
02
Strategic Preparation & BATNA
Setting high-impact objectives, identifying your Best Alternative To a Negotiated Agreement (BATNA), and mapping the Zone of Possible Agreement (ZOPA) for every deal.
03
Communication, Influence & Persuasion
Advanced questioning techniques, active listening, reading non-verbal cues, and controlling the emotional climate to steer negotiations toward your goals.
04
Closing Deals & Action Planning
Effective bargaining tactics, overcoming stalls, and handling difficult negotiators. The session concludes with a detailed personal action plan for immediate impact.
Who it Benefits
- Managers and Leaders responsible for team performance and conflict resolution.
- Sales Professionals looking to close high-value deals with greater confidence and profit.
- Procurement Professionals aiming to optimise long-term supplier relationships.
- Project Managers navigating complex internal stakeholders and resource constraints.
- Professionals at all levels seeking to improve their persuasive communication and influencing capability.
Duration
1 Full Day
Format