The Assertive No
A practical, bite-sized session to help you say no with confidence while protecting key relationships.
Many of us will have had work delegated to us at work, in a disrespectful fashion, it rarely feels motivating. So what is it that prevents us from assertively challenging this request?
What is our fear of saying "no"? In this session, we clarify the assertive stance, objective, logical, unemotional and compare it to our existing behaviours.
We define a preferred set of outcomes and behaviours and set a path towards this.
What You'll Learn
By the end of this bite-sized session, participants will:
Understand the difference between assertive, passive and aggressive
Recognise personal habits and 'default' styles
Select and adopt the right tone, language and physical stance for saying 'No'
Plan and rehearse saying 'No' while maintaining relationships
Session Content
This bite-sized session is highly interactive and practice-based. You will work directly with real scenarios from your specific role, ensuring that the techniques explored can be immediately applied.
Through structured exercises and peer feedback, you will plan and rehearse challenging conversations to build genuine confidence in your assertive approach.
Who This Session Is For
This bite-sized session is designed for managers, team leaders, and professionals across all sectors who need to protect their time and priorities while maintaining strong, productive relationships with colleagues and clients.
It is particularly valuable for those who find themselves over-committed and seeking a more assertive, objective approach to managing workflow and exceptions.
FORMAT
Interactive workshop (in-person or virtual)
DURATION
90–180 minutes