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Building Effective Relationships


There is an expression “it’s not what you know, it’s who you know” and whilst there are many knowledge and expertise based organisations, personal networks can be very powerful to get the job done.  This course investigates what networking is and how individuals can build on their relationships more effectively and keep working on these proactively.  This will lead to establishing better working patterns with clients and others.

Using insight into their own relationship and behaviour patterns, participants review existing connections and associations, to recognise potential challenges and define strategies to improve ongoing relationships.  The session will then review links into the way in which good relationships create opportunities to work better and to develop networks for influencing outcomes and delivering results.

Who will this course benefit?

This course is suitable for all those wanting to build more productive and successful relationships with clients and colleagues.

Learning Objectives:

The returning participants will benefit from:

  • Understanding their relationships and which ones work best for them
  • Recognise the different approaches, styles and needs of others
  • Understanding how different perceptions can contribute to ineffective relationships with others
  • Raise awareness of our own behavioural impact in relationship building
  • Knowing more about trust and respect for establishing relationships
  • Prepare to create more productive relationships


1 day

Maximum numbers:


Posted in Professional & Personal Skills